Hospitality and Leisure sector survey 2013

We are delighted to share with you the key findings of the Mazars annual survey of leading firms in the hospitality and leisure sector which reveal key challenges and opportunities facing the industry.

For the second year running, we surveyed a cross section of finance directors, HR directors and owner-managers in the hotel, bar and restaurant and tourism sectors to gauge their views on the events of the past 12 months and the challenges that lie ahead.

Key findings include:

  • The economy continues to be a key factor affecting performance, with the industry concerned by potential rises in interest rates and an increase in inflation
  • Pricing competition remains a significant challenge
  • Rising operational costs brought about by the introduction of pensions auto enrolment and increases in the National Minimum Wage are placing a significant burden on the industry
  • Only 27% of respondents were positively impacted by the Olympic Games
  • 61% of respondents are in growth phase either through organic growth or external investment

If you would like to discuss the results in more detail, including implications for your business, contact Jean-Marc Deschamps or email 


Mazars Hospitality and Leisure Survey
Mazars Hospitality and Leisure Survey